Privacy Policy

1. Introduction

Kelenix SAS, as data controller, attaches great importance to the protection of your personal data. This privacy policy describes how we collect, use and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act.

2. Data Collected

We collect the following categories of data:

• Contact information (name, first name, email, phone, company)
• Information related to your project requests (service type, budget, description)
• Navigation data (IP address, cookies, pages visited)
• Newsletter subscriptions (email)

3. Purpose of Processing

Your data is processed for the following purposes:

• Managing your contact and quote requests
• Sending commercial communications (with your consent)
• Improving our services and website
• Complying with our legal obligations

4. Legal Basis for Processing

The legal bases for processing your data are: contractual execution for project management, your consent for marketing communications, and our legitimate interest for site improvement.

5. Data Retention

• Contact data: 3 years from last contact
• Client data: duration of the contractual relationship + 5 years
• Navigation data: 13 months
• Newsletter: until unsubscription

6. Your Rights

In accordance with the GDPR, you have the following rights: right of access, rectification, erasure, limitation of processing, portability, and opposition. To exercise these rights, contact us at: privacy@kelenix.com

7. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss or destruction: SSL/TLS encryption, restricted access, regular audits.

8. Third Parties and Transfers

Your data may be shared with trusted service providers (hosting, email, analytics) under strict contractual conditions ensuring an equivalent level of protection.

9. Cookies

For more information about our use of cookies, please consult our cookie policy.

10. Contact

For any questions regarding the processing of your personal data, you can contact our DPO at: privacy@kelenix.com. You also have the right to lodge a complaint with the CNIL.