FAQ

Frequently asked questions

Quickly find answers to your questions

Services

We develop all types of digital projects: websites, web and mobile applications, custom software, AI solutions, and we also offer consulting and training.
Yes, absolutely. We work with clients worldwide. Our teams are multilingual and we use best remote working practices to ensure smooth collaboration.
Yes, we offer maintenance and post-delivery support contracts. This includes bug fixes, security updates, and feature enhancements.

Pricing

Our rates depend on project complexity, technologies used, and volume of work. We always provide a detailed and transparent quote before starting.
Yes, we have offers adapted to startups and SMEs in their launch phase. Contact us to discuss your situation and find a solution that fits your budget.
Yes, we generally propose payment in 3 installments: 30% at signing, 40% at mid-project, and 30% at delivery.

Process

Our projects follow 5 phases: 1) Needs analysis, 2) Design and architecture, 3) Iterative development (agile sprints), 4) Testing and validation, 5) Deployment and training.
We use collaborative project management tools (Jira, Notion, or equivalent). You have real-time access to progress. Weekly follow-up meetings are organized.
Yes, we work in agile methodology, which allows adapting features along the way. Major changes may affect timeline and budget, we always inform you in advance.

Timelines

Simple showcase site: 2-4 weeks. Site with advanced features (blog, e-commerce): 4-8 weeks. Complex custom site: 8-16 weeks.
Simple mobile application: 2-3 months. Application with backend and complex features: 4-8 months. These timelines include design, development, and testing phases.

Support

Our support is available by email, phone, and WhatsApp. In case of emergency (critical production bug), we guarantee a response within 4 hours.
Yes, all our deliveries include a training session for your teams. We also provide complete documentation and video tutorials for key features.

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